3 faqs html
questions, answered
the faqs.
everything you wanted to know about p1 — the products, the routine, shipping, returns. if something's missing, drop us a note.
about the products
what's in the 3-step routine?
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three products designed to work in under a minute, completely hands-free:
step 1 — refreshing facial wipes. removes sweat, oil, and makeup. aloe vera, chamomile, cucumber, glycerin. 15 seconds.
step 2 — energizing facial mist. calms redness and wakes skin up. aloe barbadensis, green tea water, menthol. 10 seconds.
step 3 — moisturizing facial stick. barrier repair and brightening. neem, turmeric root, eggplant fruit extract, magnesium sulfate. 20 seconds.
are your products eu clean?
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yes. every formula meets EU clean standards — no sulfates, no parabens, no synthetic fragrance, no phthalates. we built p1 around barrier-supporting ingredients that work with sweat-prone skin instead of stripping it.
is it safe for sensitive skin?
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p1 is formulated to be gentle on post-workout, flushed, or irritated skin. the mist contains aloe and chamomile to calm redness; the stick uses turmeric and neem to soothe. if you have a specific sensitivity or condition, we always recommend patch testing first.
why hands-free?
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because athletes' hands are the dirtiest part of their body after a workout — gripping equipment, touching surfaces, bacteria transferring everywhere. the whole routine is designed to keep your fingers off your face. the wipes, the mist, the stick — all can be used without any hand-to-skin contact.
how long does each product last?
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with regular once-daily use, the mist lasts about 6-8 weeks, the stick lasts 2-3 months, and the wipes pack gives you about a month of daily use. all products are TSA-compliant for carry-on travel.
the routine
do i need all three products?
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they're designed to work together, but each one can be used solo. a lot of customers start with just the mist or just the stick and add the rest once they're hooked. the 3-step kit is the best value — $65 versus $76 individually.
can i use p1 on top of makeup?
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yes. the mist can be used over makeup to refresh and set it. the stick works under makeup as a primer. the wipes are best used when removing makeup or after sweating through it.
does it replace my normal skincare?
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p1 is your on-the-go, post-sweat, mid-day routine — not a replacement for your full morning and evening skincare (though plenty of customers use it as their full routine on busy days). think of it as the part of your routine that travels with you.
orders & shipping
when will my order ship?
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orders placed before 2pm pst ship the same day. orders after 2pm ship the next business day. standard shipping takes 3-5 business days; expedited is 1-2.
do you offer free shipping?
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yes — free standard shipping on all US orders over $45. the 3-step kit qualifies automatically.
do you ship internationally?
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currently we ship to the united states and canada. more regions coming soon — sign up for our list to be notified when we launch in your country.
what's your return policy?
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if you're not happy, send it back within 30 days for a full refund — even if it's opened. we'd rather have a happy non-customer than an unhappy one.
partnerships & press
are you looking for creators or athletes?
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yes — especially athletes, student-athletes, trainers, and creators in the fitness, travel, and wellness space. head to our partner page or DM us on instagram @p1skincare_.
wholesale or retail inquiries?
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we love working with fitness studios, gyms, hotels, and specialty retailers. email us through the contact page and we'll send over our wholesale pricing and terms.
press contact?
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for press inquiries, features, or founder interviews, reach out through our contact page and we'll get back to you within 48 hours.
still have questions?
we read every message. promise.
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